Q126169

• Microsoft Internet Assistant for Word, version 1.0
• Microsoft Word for Windows, versions 6.0a, 6.0c

SYMPTOMS

You may receive the following general protection (GP) fault when attempting to connect to a server location:

Internet caused a General Protection Fault in module IWIA.EXE at 0006:23DA

CAUSE

• The site is issuing an incorrect MIME (Multipurpose Internet Mail Extensions) type.


-or-


• The server's software is out of date.

RESOLUTION

• Use a different browser to make a connection to the server. If the problem is a bad MIME type, using the other software may address the problem.


-or-


• When server software is the problem, try entering the IP address of the server, or try again later when the server is less busy.

Additional query words: iaword winword gpf gp word6 fault general protection application error message errmsg html ia

Keywords : kbhtml kbwdinternet
Issue type :
Technology :