Automap Road Atlas: GP Fault in Module HP500C.DRV

SYMPTOMS

When the Hewlett-Packard (HP) DeskJet 500C printer driver is selected, and you attempt to print a map from within Road Atlas for Windows, you may receive the following error message:

RESOLUTIONS

Turn Off the Draw Database Symbols Option

Turn off the Draw Database Symbols option for the HP DeskJet 500C printer driver version 4.0 and later, as follows:

1. In Automap Road Atlas, choose Print from the File menu.
2. Choose Options and clear the Draw Database Symbols check box.

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Set the Printout Option to a Setting Other than Automatic

When you use the HP DeskJet 500C printer driver version 4.0 and later, set the Printout Option to a setting other than Automatic, as follows

1. From the File menu, choose Print.
2. Choose Setup.
3. In the Printout section, select an option other than Automatic.

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Set the Dithering Option to a Setting Other than Standard

When using the HP DeskJet 500C printer driver version 3.1 and earlier, set the Dithering option to a setting other than Standard, as follows:

1. In Automap Road Atlas, choose Print from the File menu.
2. Choose Setup and then choose Options.
3. From the Dithering section select any option except Standard.

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Other Resolutions

Upgrade to Road Atlas version 3.05 for Windows or greater.

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Change to the HP DeskJet 500 or 500C (Monochrome) printer driver shipped with Microsoft Windows. For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.