PC Win: Images Pasted into a Mail Message Are Blank
Article ID: 126660
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.2
- Microsoft Mail Client 3.2
This article was previously published under Q126660
SYMPTOMS
If an image is cut from another application and pasted into a Mail message,
it may not be visible to the recipients. When the recipient reads the
message, the space where the image should be will be blank. If the
recipient double-clicks the blank space, the following error message
appears:
Pictures and bitmaps cannot be activated.
CAUSE
This is because the Windows Clipboard pastes the image into the message
using a device-dependent format based on the video driver. Once the message
reaches the recipient's machine, the image will only be seen if the video
driver can understand the information from the sender's machine.
RESOLUTION
The sender should paste the image into Paintbrush, then save it as a bitmap
(.BMP) file. The sender can attach the .BMP to the Mail message. Because
.BMP files are device-independent, all recipients will be able to see the
image when they double-click the Paintbrush icon in the Mail message,
assuming they have Paintbrush installed.
Additional query words: 3.00 3.00b 3.20 3.20a pasted images
Keywords: KB126660