MHS: Err Msg: Outpost: General File I/O Error
Article ID: 126789
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Gateway to Novell Message Handling System 3.0
This article was previously published under Q126789
SYMPTOMS
When messages with attachments are received through the MHS Gateway, the
following error may occur:
Outpost: Could not create Microsoft Mail mail item
Outpost: General file I/O error
CAUSE
This error message occurs when there is a problem with the subdirectories
under MAILDATA\ATT.
RESOLUTION
To correct this problem, check the following:
- Rights of ATT subdirectories. This should be read/write, and the
subdirectories should not be marked as hidden.
- Check to make sure all 16 subdirectories exist under the ATT
subdirectory (AT0-AT9 and ATA-ATF). If any of these subdirectories does
not exist, create it by using the MS-DOS MKDIR command or by choosing
the File Manager Create Directory command.
Additional query words: 3.00
Keywords: KB126789