Knowledge Base

PC Win: Message Finder Does Not Search Shared or Group Folders

Article ID: 126885

Article Last Modified on 10/30/2006

Microsoft Mail Client 3.0
Microsoft Mail Client 3.0
Microsoft Mail Client 3.2
Microsoft Mail Client 3.2

This article was previously published under Q126885

SYMPTOMS

The Message Finder option under the File menu will not work on shared or group folders.

CAUSE

The Message Finder is designed to work on the mail message file (MMF) structure. Because shared or group folders are stored under the \MAILDATA\FOLDERS directory, the Mail for Windows will not find the messages.

RESOLUTION

Create a private folder.
Copy the contents of the shared folder to the private folder.
Run the Message Finder.

Additional query words: 3.00 3.00b 3.20 3.20a search find locate

Keywords: KB126885