Unable to Install Drivers During GUI Portion of Setup
Article ID: 127838
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Server 3.5
This article was previously published under Q127838
SYMPTOMS
If you attempt to install a driver located in the \DRVLIB directory on the
Windows NT version 3.5 CD during the graphical user interface (GUI) portion
of Setup, the following error message appears:
NONCRITICAL ERROR
An error has occurred. External library procedure CopySingleFile
reported the following error: Unable to do the specified file copy
operation.
You may continue (ignoring the error), retry the operation, or exit
Setup.
If you choose to ignore the error, Setup may not be able to completely
and/or correctly install the software. If you exit, you will have to
repeat the Setup process from the beginning.
CAUSE
This problem occurs when you install Windows NT from an unsupported CD-ROM
or a network drive.
Windows NT Setup copies contents of the \I386 directory on the Windows NT
CD to the local hard disk. When you reach the graphical portion of Setup,
any type of communication to the unsupported media or the network drive is
terminated.
WORKAROUND
To work around this problem, copy the required drivers from the \DRVLIB
directory on the Windows NT CD to the local hard disk or to a floppy disk
before running WINNT (setup).
Additional query words: prodnt netcard disc compact disc cd-rom cdrom
Keywords: KB127838