Q127934

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

An error may occur when you start a wizard in Word for Windows.

CAUSE

Certain error messages are generated by an incorrect setting in the 1000 Separator value of Control Panel. If this setting is empty (null), it will cause the error. Anything but a null value will allow the wizard to work correctly.

RESOLUTION

For Windows 95

1. On the Start Menu, click Settings.



2. Click Control Panel.



3. Open Regional Settings and click the Currency tab.



4. Make sure the Digit Grouping Symbol is a ,(comma).



5. Click OK.

For Windows 3.x

1. In the Main group of Program Manager, start Control Panel.



2. Choose International.



3. Under Number Format, choose the Change button.



4. In the 1000 Separator box, type a comma.



5. Choose OK.



6. Choose OK again.

MORE INFORMATION

The following are the error messages generated if the setting is incorrect.

Wizard       Error message
--------------------------

Agenda    -  Error 102 "Command Failed"

Award     -  No Errors

Calendar  -  No Errors

Fax       -  No Errors

Letter    -  Error 100 "Syntax Error"

Memo      -  Error 100 "Syntax Error"

Newslttr  -  Error 140 "Dialog control identifier does not match
             any current control"

Pleading  -  Error 102 "Command Failed" 

Resume    -  Error 100 "Syntax Error"

Table     -  Error 140 "Dialog control identifier does not match
             any current control" 

Additional query words: 6.0 winword word6

Keywords : kbtemplate
Issue type :
Technology :