PC Win: Err Msg: Some Entries Could Not be Added to the Group
Article ID: 128047
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Client 3.2
- Microsoft Mail Client 3.2
This article was previously published under Q128047
SYMPTOMS
In Microsoft Mail for Windows, if you attempt to add one or more entries to
a Personal Group, where one or more of the addresses currently exist in the
Personal Address Book (PAB), the following error may occur:
Some entries could not be added to the group.
CAUSE
When you add one or more users to a Personal Group, the entries will
automatically be added to the PAB simultaneously. If a discrepancy exists
between the account information being added and the current entry in the
PAB, the above error will occur.
When an entry is created in the PAB in Microsoft Mail for Windows, the
account information is added to the PAB according to content of the current
address lists on the postoffice. If the account is deleted and recreated
(using the same Mailbox name, etc.) on the postoffice by the Mail
Administrator, the account data becomes obsolete for the current reference
contained within the PAB, as the mailbag ID has changed.
This condition may also result if there is a discrepancy in the hexid
between the Postoffice Address Lists (POLs) and the ACCESS*.GLB files.
RESOLUTION
Remove the offending entry as it currently exists in the PAB, and re-add
the name to the Personal Group.
Additional query words: 3.20 3.20a
Keywords: KB128047