Article ID: 128136
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Money 2002 Standard Edition
- Microsoft Money 2001 Standard Edition
- Microsoft Money 2000 Standard Edition
- Microsoft Money 99 Standard Edition
- Microsoft Money 98 Standard Edition
- Microsoft Money 97 Standard Edition
- Microsoft Money 2000 Business & Personal Edition
- Microsoft Money 98 Deluxe Edition
- Microsoft Money 98 Financial Suite Edition
This article was previously published under Q128136
SYMPTOMS
If you try to void an Epay transaction, you may receive one
of the following error messages, and Microsoft Money will not allow you to void
the transaction.
Money 99 or Later
It is too late for your bank or brokerage
to cancel this payment. It has already been processed for payment. However, you
can delete this transaction if you know that it will not be deducted from your
account.
NOTE: With VISA and some OFC providers, the money may have already
been removed from the customers account, even though the payee may
never cash the check. So the customer would need to contact VISA or
their OFC bank/provider to make sure the funds are returned.
Money 97 or Money 98
It is too late for Online Services to
cancel this payment. It has already been processed for payment. However, you
can delete this transaction if you know that it will not be deducted from your
account.
CAUSE
This error message occurs when you try to void an Epay
transaction within four days before the due date or at any time after the due
date.
RESOLUTION
To correctly record a voided transaction, enter a new
transaction, void it, and then delete the Epay transaction. To do this:
- Create a new transaction that contains all of the
information from the transaction that you want to void.
- Before you record the transaction, mark it as void. To do
this, use the appropriate method for your version of Money.
Money 4.0 or Later
On the Edit menu, point to Mark
As, and then click Void. Money 3.0
On the Edit menu, click Void
Transaction.
- Press ENTER to record the transaction in your Account Book
or Account Register, and then click Yes.
- In your Account Book or Account Register, click to select
the original copy of the transaction that you want to void.
- On the Edit menu, click
Delete or Delete Transaction, and then click
Yes.
MORE INFORMATION
Typically, you void a transaction if a merchant did not
receive a check, and the bank issued a stop-payment order on the check.
Note These steps only allow you to maintain accurate records. They do
not affect check processing in any way. To issue a stop-payment order, you must
contact your bank.
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