Q128176

• Microsoft Internet Assistant for Word, version 1.0
• Microsoft Word for Windows, versions 6.0a, 6.0c

SYMPTOMS

When you copy the file WORDIA.EXE to the <Winword>\INTERNET subdirectory (usually C:\WINWORD\INTERNET) and run Setup from that directory, certain files are not installed, and you receive error messages once you start Internet Assistant.

CAUSE

The file WORDIA.EXE and its expanded files are in the <Winword>\INTERNET directory. These files are designed to be run from a different directory.

RESOLUTION

Uninstall Internet Assistant. Move WORDIA.EXE to a new directory, for example, C:\WORDIA, run WORDIA.EXE, and run Setup again.

MORE INFORMATION

The following problems occur when WORDIA.EXE is run from the <Winword>\INTERNET subdirectory:

• The following files are not installed

  CREATING.DOC
  DEFAULT.DOC
  DEFAULT.HTM
  FAVORITE.DOC
  IWIA.EXE
  IWIA.REG
  LICENSE.TXT
  NAVIGAT.DOC
  README.DOC
  TIPS.DOC
  WORDHTML.HLP

  The following files are installed if you install from the \INTERNET directory but, are not installed if you install from the root or \WINWORD:

  WORDHTML.WLL wordhtml.wll
  HTML.DOT html.dot
  WEBVIEW.DOT webview.dot
  HTMLCONV.CNV htmlconv.cnv




• You get the following error when you choose Browse Web from the File menu.

  Microsoft Word Err=1078
  This file could not be found. <path>\default.doc




• You get the following error when you choose Open URL from the File menu:

  Unable to Complete Download Error code: 800401f5




• You get the following error when accessing Help:

  Cannot Open Help File




• Browse Web does not appear on the File menu.

Word cannot open the document
(C:\msoffice\winword\internet\readme.doc.)

Additional query words: iaword winword setup errmsg ia word6 error messages missing files

Keywords : kbsetup kbwdinternet
Issue type :
Technology :