Knowledge Base

Err Msg: Error 171 Could Not Access Schedule Information

Article ID: 128187

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q128187

SYMPTOMS

You may receive the following error message while you are running Microsoft Exchange:
Error 171 could not access schedule information

CAUSE

This error can occur if a virus-checking program is run on the postoffice and is protecting the MAILDATA share. The virus-checking program can prevent the MS-DOS ADMIN program from manipulating the message files it needs.

RESOLUTION

Disable the network virus-checking program, or set it to not protect the MAILDATA share.

Keywords: kberrmsg kbnetwork KB128187