Knowledge Base

MHS: Mail Stops Moving Between Microsoft Mail and MHS

Article ID: 128443

Article Last Modified on 10/30/2006


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This article was previously published under Q128443

SYMPTOMS

After you install Lotus cc:Mail gateway, mail stops moving between Microsoft Mail and MHS.

CAUSE

The MHS Directory Manager cycles and checks the cc:Mail gateway first, and runs INPOST.EXE. Because INPOST.EXE is a Microsoft utility, it reads the waiting messages from the MHS gateway queue. These messages are queued in the MHS\MAIL\GATES\<cc:Mail>\IN directory. The cc:Mail gateway supports SMF 64. INPOST.EXE puts messages into SMF 70. After running INPOST.EXE, the MHS Directory Manager can not read the messages because they are in the wrong place and in the wrong format for cc:Mail.

RESOLUTION

To correct this problem, copy INPOST.EXE and OUTPOST.EXE (included with the Microsoft Mail gateway) to the MHS\MAIL\GATES\<cc:Mail>\PUBLIC directory.

Additional query words: 3.00

Keywords: KB128443