Knowledge Base

MHS: Err Msg: User Not Found: Postmaster

Article ID: 128444

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q128444

SYMPTOMS

The following error may occur when you use the MHS gateway with a downstream postoffice.
User not found: Postmaster

CAUSE

The gateway tries to send mail to the POSTMASTER account if an address is invalid.

RESOLUTION

Create a POSTMASTER account on all downstream postoffices that will be using the MHS gateway.

MORE INFORMATION

The Microsoft Mail Gateway to MHS "Administrator's Guide" is incomplete; it suggests that you create a POSTMASTER mailbox on the gateway postoffice, but does not mention that you should also create a POSTMASTER account on all downstream postoffices.

Keywords: KB128444


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