PROFS: Err Msg: Intermittent 'ABEND 0C4' Would Be Reported...

Article ID: Q128467

3.40 MS-DOS kb3rdparty kbfile kbbug3.40 kbfix

The information in this article applies to:

Microsoft Mail Host Access for IBM PROFS and OfficeVision, version 3.4a

SYMPTOMS

You are running the Microsoft Mail Gateway to PROFS Host Access and an incident report is sent to the "inform id" defined in "pwainit data." The first two lines of the incident report are:

   Description:  intermittent 'ABEND 0C4' would be reported by MS-RSCS.
                 No data lost, becomes a PSS issue regarding cause.

CAUSE

There is a flaw in the CSIEXIT Routine (MS3EXITF).

RESOLUTION

When parsing through NJE header an had incorrect end condition was being tested. There were 2 conditions: 1) I was testing if the next section is outside the header, by comparing displacement with header length; 2) I was testing if section type is zero. This was really "just in case" test, which usual worked.

Apparently the header length includes 4 bytes taken by length description word. As a result one more section (which does not exist, but usually had zero in "type" field) was being tested. In the case of one customer there was a file from MVS which did not have zeroes at the end of last section, so the algorythm went on until it hit memory boundary, resulting in an 0C4 abend.

STATUS

Microsoft has confirmed this to be a problem in version 3.4 of Microsoft Mail Gateway to PROFS and OfficeVision. This problem was corrected in version 3.4.041 of CSIEXIT (CSIEXIT.LOA). You can download CSIEXIT.EXE, a self-extracting file, on the following services:

Microsoft's World Wide Web Site on the Internet

      On the www.microsoft.com home page, click the Support icon.
      Click Knowledge Base, and select the product.
      Enter kbfile CSIEXIT.EXE, and click GO!
      Open the article, and click the button to download the file.

Internet (anonymous FTP)

      ftp ftp.microsoft.com
      Change to the Softlib/Mslfiles folder.
      Get CSIEXIT.EXE

The Microsoft Network

      On the Edit menu, click Go To, and then click Other Location.
      Type "mssupport" (without the quotation marks).
      Double-click the MS Software Library icon.
      Find the appropriate product area.
      Locate and Download CSIEXIT.EXE.

For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services

Additional reference words: 3.40 KBCategory: kb3rdparty kbfile kbbug3.40 kbfix KBSubcategory: MailGWPROFS

Keywords          : MailGWPROFS
Version           : 3.40
Platform          : MS-DOS