Knowledge Base

User Logs On To a Blank Windows NT Screen

Article ID: 128638

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q128638

SYMPTOMS

When you log on to Windows NT, the system may stop responding (hang) with a blank screen displayed. You can continue by pressing CTRL+ALT+DEL to bring up the Windows NT security dialog box. You can then choose either Cancel, Logoff, or Shutdown.

CAUSE

This problem occurs when the user account has No Access permissions to its home directory (typically the \USERS\DEFAULT subdirectory). This problem also occurs if the \USERS directory has No Access permission for the user and this permission has been applied to its subdirectories.

RESOLUTION

To correct this problem, give the user at least a read-only permission to the home directory.

Additional query words: prodnt 3.10 hung progman wallpaper

Keywords: KB128638


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