Knowledge Base

PC WSPlus: Synchronizing Calendar Files for Remote Mail Users

Article ID: 128962

Article Last Modified on 8/16/2005


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This article was previously published under Q128962
1.00 1.00a WINDOWS kbusage kbinterop

SUMMARY

NOTE: Please read all the procedures prior to performing the workaround.

The following steps will allow Microsoft Mail Remote for Windows users to update their Microsoft Schedule+ calendar files on the postoffice, because they cannot be synchronized using the Windows Remote Mail clients as described in

96531 PC WRmt: Using Mail Remote with Schedule+

In order for this to work, the Remote user will have to assign Assistant access privileges to a user that maintains a LAN-type connection to the postoffice. This can be done in one of the following ways:

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Once the Assistant has been designated, and the Remote user is away from the office:

  1. Sign into Schedule+.
  2. From the File menu, choose Export. The Remote users should export the appointments out to a USERNAME.SCH file.
  3. Sign into the Windows client.
  4. Create a message to the Assistant and attach the USERNAME.SCH file to the message as a normal attachment. Send the message.
When the Assistant receives the message from the Remote user in the Windows Mail client, he or she should:

  1. Save the attached USERNAME.SCH file.
  2. Login to Schedule+, if not already logged in.
  3. From the File menu, choose Open Other Appointment Books.

    The Assistant can now open the Remote users calendar file.
  4. With the active window being the Remote user's calendar file, from the File menu, choose Import.
  5. In the Import Appointments dialog box, select the saved USERNAME.SCH file, and select the OK button.
  6. In the Import Format dialog box, select Schedule+ format and the Do Not Add Duplicate Appointments button. As a precaution select the Ask About Conflicting Appointments check box. Select the OK button.
  7. The Assistant can now close or minimize the Remote user's calendar file.

Additional query words: schedule plus 1.00 1.00a 3.2 remote mail

Keywords: KB128962