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XCLN: Err Msg: Could Not Log On to Exchange Address...

Article ID: 129238

Article Last Modified on 10/28/2006

Microsoft Exchange Client 5.5
Microsoft Exchange Client 5.0

This article was previously published under Q129238

SYMPTOMS

When you install Microsoft Exchange on a Microsoft Windows 3.1 computer that is running Microsoft Workgroup Add-On for MS-DOS as its network redirector, the following error is generated when the user profile is being set up:

Could not log on to the Exchange address book server
Microsoft Exchange Client - 17402 - [810043FA]

CAUSE

Running the Microsoft Exchange Windows 3.x client on a Windows 3.1 machine using Microsoft Workgroup Add-On for MS-DOS is not supported.

RESOLUTION

Use the LAN Manager version 2.2c MS-DOS network redirector instead of the Workgroup add-on or use Windows for Workgroups version 3.11.

Keywords: kbnetwork kbsetup KB129238