Unable to Install SMS Client Software with VSAFE
Article ID: 129550
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.0 Standard Edition
- Microsoft Systems Management Server 1.1 Standard Edition
This article was previously published under Q129550
SYMPTOMS
If you install Systems Management Server client software on a computer
running Windows 3.1, and VSafe was started from the AUTOEXEC.BAT file,
WIN.INI LOAD= entry, WIN.INI RUN= entry, or from the Startup group, several
error messages appear referring to the Systems Manager Server client
software files. The following is one of the error messages that appears on
a Windows 3.1 computer:
SMS caused a fatal exception error at <mem address> in VXD VMM
WORKAROUND
To work around this problem, change the entry of VSafe to "VSAFE /8-"
(without the quotation marks), or:
- Clean boot to MS-DOS and run VSafe (Detect and Clean).
- Run SMSLS and exit Windows. You may receive an error message
from VSafe. Choose the Update option and reboot the computer.
- When the following error message appears, run VSafe (Detect and
Clean) again:
Access to the specified device, path or file is denied.
- If you receive errors during verification of files, choose Update
on all files and reboot the computer.
- Install the Systems Management Server client software again.
Additional query words: prodsms sms wfw wfwg
Keywords: kbconfig kbnetwork KB129550