Lightly Colored Helvetica Text Not Printed Correctly
Article ID: 129606
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q129606
SYMPTOMS
When you print a document that contains lightly colored Helvetica text
with a color background to a Hewlett-Packard PaintJet XL 300, the text
is not printed correctly and is unreadable.
CAUSE
The Helvetica font files are not installed on your computer. When you
print the document, Windows 95 is forced to substitute the Univers
printer font for the Helvetica font. The Univers text is printed before
the color background, causing the text to be unreadable if it is a
lighter color than the background.
RESOLUTION
To work around this behavior, use either of the following methods:
- Make sure that the Helvetica font files are installed.
- Change the Helvetica text in the document to another font, such as
Arial.
STATUS
This situation is most likely caused by design changes in Windows 95.
Microsoft has confirmed that it is not caused by a problem in Windows 95.
Additional query words: xl300 unidrv hp
Keywords: KB129606