Restart at the End of Mailed Setup Script Causes Mail Alerts

Q129806

The information in this article applies to:

SUMMARY

When you run a custom setup script that was sent through Microsoft Mail, you will receive the following alert messages from Mail

Do you want to update the Package
-and-
Do you want to save changes to '<subject>'
where <subject> is the subject of the mail message in which the script was sent.


CAUSE

If Microsoft Office is installed in a shared network directory and a custom setup script is created to automate Setup, that setup script can be distributed as an icon through Mail; you can use this icon to automatically run the script.

To complete the installation, Setup must restart Windows. Just before Windows is restarted, the following error message is displayed:

Setup needs to restart Windows to complete the installation of system files. Please close all applications, including MS-DOS sessions, after saving any current work and then return to this dialog box and choose the Continue button.
When Windows is restarted, any open applications that have not been closed are shut down automatically. If Mail is not shut down before this restart, and if the Mail message containing the setup icon has not been closed, you will receive the error messages described above.


STATUS

This is expected behavior. The Office Setup program does not control these messages.


REFERENCES

For more information about creating and mailing custom setup scripts, see the Advanced Office Help topic in Microsoft Office Help, or see the following article(s) in the Microsoft Knowledge Base:

Q119357 OFF: "How to Create a Custom Installation Script" (WC1046)

Additional query words: 4.20c 4.30c

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Last Reviewed: November 3, 2000
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