Knowledge Base

MS-DOS-Based Program's Setup Causes Blue-Screen Error Message

Article ID: 129973

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q129973

SYMPTOMS

When you run an MS-DOS-based program's Setup, you may receive the following error message on a blue screen after you change disks:
Error reading disk in drive <x>: Please insert disk with serial number <n> in drive <x> Press ENTER for OK or ESC to cancel.

CAUSE

Windows 95 supports an "Accessed" date stamp that stores the last time a file was opened. The error message stated above can occur when a Setup program opens a file on a floppy disk but does not close it when you change disks.

RESOLUTION

You may be able to work around this problem by using one of the following methods:
  • Insert the program's Disk 1 and press ENTER.
  • If you write-protect the first disk before you run Setup, Windows 95 may not try to write the Accessed date stamp. Note, however, that some programs require write access to Disk 1 for Setup to run correctly.

If you continue to have problems with the application, please contact the application's manufacturer about a possible workaround or update.

MORE INFORMATION

The following applications have been reported to exhibit this behavior:
  • Calendar Creator Plus 5.0 for MS-DOS

Keywords: KB129973