PC Win: Err Msg: This Account Is Not a Valid User of this...
Article ID: 130096
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.2
- Microsoft Mail Client 3.2
This article was previously published under Q130096
SYMPTOMS
In versions 3.0, 3.0b, 3.2, and 3.2a of Microsoft Mail for Windows, under
certain conditions, you may receive the following error message when you
log into the postoffice:
This account is not a valid user of this message file
CAUSE
The criteria contained in the Mail Message File (MMF) does not match your
information on the postoffice. When this message is seen, it indicates that
you are being properly validated by the postoffice, and the information
returned from the postoffice does not match what is in the MMF.
RESOLUTION
- Move the original .MMF to a new location.
- Log in, and create a new .MMF.
- From the File menu, choose Import.
Point to the original .MMF that you moved. It will then ask you for the
.MMF password, at which point you type in the original password to
unlock the .MMF file. You can then import the old information into
the new MMF.
- Use the MS-DOS client to log into the postoffice, and change the user's
password to the old password (the .MMFs password).
- Log in to Mail using the Windows client.
The password can now be changed from the Windows client without
problems.
Additional query words: 3.00 3.00b 3.20 3.20a
Keywords: KB130096