KB130191 - Support Policies for Microsoft Press Books and eLearning

Article ID: 130191

Article Last Modified on 10/23/2003

This article was previously published under Q130191

SUMMARY

Microsoft Press produces and distributes books and multimedia titles about Microsoft products. This article provides basic support policies for Microsoft Press books and multimedia titles.

Additional Microsoft Press Support information can be found at:

http://www.microsoft.com/mspress/support

MORE INFORMATION

General Support Policy

Please search the Microsoft Knowledge Base prior to submitting your questions or comments. Microsoft Press provides support information, including a search facility for known errors or corrections, at the following Web site:

http://www.microsoft.com/mspress/support/search.asp

For content issues not covered by this Web site, readers can send comments and questions to the Microsoft Press Technical Support Team. Three email aliases are provided, each focused on specific product segments:

TKINPUT@microsoft.com (Training Kits, Readiness Reviews and Academic Learning Series (ALS) titles)
RKINPUT@microsoft.com (Resource Kits)
MSPINPUT@microsoft.com (all other MS Press books)

The email address for your book can typically be found on the Copyright page or in the Introduction.

For Microsoft Press Interactive titles, contact 800-936-3500 for support. These titles include:

Online Training Kits
Step by Step Interactive titles
Starts Here titles
Learn Now titles
Microsoft eLearning Library (MELL) eBooks

For additional support information, please visit the Microsoft Press Support FAQ Web site,

http://www.microsoft.com/mspress/support/faq.asp

NOTE: Microsoft Press does not have any connection with Microsoft Product documentation. If a customer needs help picking the best Microsoft Press book for their needs, have them call Microsoft Press Sales at 1-800-MS-PRESS.
Microsoft Press is committed to providing books containing reliable, useful, and timely information about Microsoft products and related technology.

For more information on Microsoft books, including articles that describe known errors in Microsoft Press books, query on the following word here in the Microsoft Knowledge Base:

bookbug

Additional query words: bookbug reskit devkit progref sbs MELL eLearning

Keywords: KB130191