Knowledge Base

PC NTMMTA: Err Msg: Unable to Load Unicode Font

Article ID: 130398

Article Last Modified on 10/30/2006

Microsoft Mail Multitasking Message Transfer Agent 3.2a

This article was previously published under Q130398

SYMPTOMS

When you edit an INI file using the Edit INI option from Service Manager, the following error may occur:

Unable to load the Unicode Font.
Will not be able to display certain characters

If you open the file with Notepad, the error will occur; however, Notepad will read the file correctly.

CAUSE

The above error may occur because the EXTERNAL.INI file was saved as a Unicode file format and no Unicode fonts are installed on the computer.

RESOLUTION

Save the EXTERNAL.INI as a text file.

Additional query words: 3.20 unacode unified encode lucia lucid

Keywords: KB130398