Knowledge Base

PC NTMMTA: Cannot Browse Service Accounts on NT Server

Article ID: 130512

Article Last Modified on 10/30/2006

Microsoft Mail Multitasking Message Transfer Agent 3.2a

This article was previously published under Q130512

SYMPTOMS

When you create a service in Service Manager, and if you press the Browse button on the Service Account line, the Add Users and Groups dialog box will not appear. The Create Service screen border will blink (change colors), and nothing else will happen.

CAUSE

The browse button will not allow browsing of a server account database. If the computer is logged into a domain, then browsing will display users in the domain account database. If it is part of a workgroup, the account needs to be entered manually.

RESOLUTION

To enter a user from the server account database, type in the service account. For example, in the Create Service dialog box, the Service Account option would be WORKSTATION\USERNAME.

Additional query words: 3.50

Keywords: KB130512