Knowledge Base

PC Adm: Err Msg: Notice 9 Error File Not Accessible

Article ID: 130755

Article Last Modified on 10/30/2006


APPLIES TO


This article was previously published under Q130755

SYMPTOMS

When you add an external postoffice definition using the Mail Administrator program (ADMIN.EXE), you may get one of the following messages:
Notice 9
Error file not accessible
Check server connection
Press Enter to continue

-or-

Notice 51
Error File not accessible
Check Server connection
Press enter to continue

CAUSE

The Notice 9 error occurs when the ADMIN.EXE program is unable to access the following two error message files, which are usually located in the GLB subdirectory of the postoffice database:

ERRORADM.GLB
ERRORDYN.GLB

The Notice 51 error occurs when you try to go into Admin-Queue, and the following files are missing from the \GLB directory:

ENGMAI.GLB
ENGMON.GLB
ERRORADM.GLB
ERRORDYN.GLB

RESOLUTION

NOTE: The following is the resolution for both of the above error messages.

Check the GLB subdirectory for the existence of these files. If they do not exist, the administrator can replace these files in one of the following ways:
  • Find another postoffice in the Mail system that contains these files and copy them from that postoffice to the GLB subdirectory of the problem postoffice.
  • Use the complete set of Setup disks for version 3.2 of Microsoft Mail for PC Networks, and install a complete temporary postoffice on a local workstation hard drive. Be careful to install the complete client software (for both MS-DOS and Windows) as well. The temporary postoffice will contain the missing files in the GLB subdirectory. Copy the files to the problem postoffice's GLB subdirectory.

Additional query words: 3.20

Keywords: KB130755