Knowledge Base

XCLN: Message Finder and Filter Don't Display Bcc'd Messages

Article ID: 131088

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q131088

SYMPTOMS

The message finder (choose Find from the Tools menu) and filter (choose Filter from the View menu) do not display messages that were blind carbon copied (Bcc'd) when you select Copied (Cc) To Me.

CAUSE

The message finder and filter do not treat Bcc'd messages in the same manner as Cc'd messages. Therefore, Bcc'd messages are not displayed during the message find or filter. While both messages are carbon copies, the Bcc'd message does not have the Bcc'd user's name in the header--only the names of the sender, original recipient (the name on the To line), and Cc's appear. Since the Bcc'd recipient's name does not appear in the message, the Finder and Filter cannot display the message.

Keywords: kbusage KB131088