You receive a "Could not create printer: Printer driver is unknown" error message when you try to install the Apple LaserWriter Pro printer
Article ID: 131157
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Server 3.5
This article was previously published under Q131157
SYMPTOMS
When you attempt to install a printer driver for the Apple LaserWriter Pro
810, the files appear to be copied to your computer and then the following
error appears:
Could not create printer: Printer driver is unknown.
This problem occurs when a postscript printer was not previously installed.
Further attempts to install a printer continue to produce the error.
WORKAROUND
To work around this problem, install another postscript printer and then
install the Apple LaserWriter Pro 810.
NOTE: You must reboot the computer before installing another postscript
printer driver.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5.
This problem was corrected in Windows NT version 3.51.
Additional query words: prodnt
Keywords: KB131157