FTPSVC Orphans Connections, Uses Up Virtual Memory
Article ID: 131241
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.51
This article was previously published under Q131241
SYMPTOMS
Symptoms may include dropping ftp users, "Not enough storage to process
this command" error message, growing page file, and other signs of virtual
memory exhaustion.
CAUSE
FTPSVC may experience internal difficulties and start "orphaning" ftp
users. As the list of open resources expands, virtual memory is exhausted.
RESOLUTION
To correct this problem, install the latest U.S. Service Pack for Windows
NT version 3.51.
Microsoft corrected this problem with the modified file, FTPSVC.DLL. This
fix was tested on ftp.microsoft.com, which performs over 50,000 anonymous
ftp logons per day.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51.
This problem has been corrected in the latest U.S. Service Pack for Windows
NT version 3.51. For information on obtaining the Service Pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):
Additional query words: prodnt
Keywords: kbnetwork KB131241