Knowledge Base

Message Finder Does Not Search Shared or Deleted Folders

Article ID: 131261

Article Last Modified on 11/6/1999

APPLIES TO

This article was previously published under Q131261

SYMPTOMS

When you use the Message Finder command from the File menu in Windows for Workgroups Mail, shared folders and the Deleted Mail folder are not searched when you choose to search all folders.

CAUSE

Message Finder is designed to search only the mail message (.MMF) file structure. Shared folders are stored on the post office in the FOLDERS\PUB directory, and are not searched.

RESOLUTION

To search a shared folder, follow these steps:
  1. Create a new private folder.
  2. Copy all the messages from the shared folder to the new private folder.
  3. Search the new private folder or all folders.
To search the Deleted Mail folder, specifically select the Deleted Mail folder in Message Finder.

Additional query words: 3.11 msmail

Keywords: KB131261


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