ALT+ENTER in MS-DOS Prompt Causes AnyKey Keyboard to Hang
Article ID: 131546
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q131546
SYMPTOMS
When you press the ALT+ENTER key combination in an MS-DOS prompt
session, your computer may stop responding (hang). You must restart
your computer to make the keyboard work again.
CAUSE
This problem can occur if you are using a Gateway AnyKey keyboard
dated 6/18/91 (part number 2189014-00-711).
RESOLUTION
To work around the problem, use any one of the following methods:
- Replace the AnyKey keyboard with a model not dated 6/18/91. For
example, AnyKey keyboards dated 3/9/92 and later have been found to
work correctly.
- Replace the AnyKey keyboard with a keyboard from a different
manufacturer.
- Do not press ALT+ENTER to switch between a windowed and full-screen
MS-DOS prompt session.
STATUS
This problem does not occur in Windows 3.1 or Windows for Workgroups
3.1x, and Microsoft has confirmed that it is not caused by Windows
95.
Additional query words: gw2k 2000
Keywords: KB131546