Knowledge Base

Tape Device Times Out on a Northwest Micro Pentium Computer

Article ID: 131617

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q131617

SYMPTOMS

When you run the Windows NT Backup program (NTBACKUP.EXE) with a Sony 5200 DAT tape device connected to an Adaptec 1540 SCSI controller on a Northwest Micro Pentium computer, the following event appears in the Event Viewer:
Event ID: 7026
Source: Service Control Manager
Type: Error
Description: The following boot-start or system-start driver(s)
failed to load: AHA154x

NOTE: The backup operation may work correctly, but the restore operation may fail with the following error message:
No catalogue found

CAUSE

This problem occurs the tape device times out. The Northwest Micro Pentium computer is not listed in the Windows NT Hardware Compatibility List (HCL).

RESOLUTION

To correct this problem, you must modify the Registry.

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.
  1. Start the Registry Editor (REGEDT32.EXE) and locate the following Registry subkey:
          HKEY_CURRENT_USER\Software\Microsoft\NTBackup\Hardware
    
    						
  2. From the Edit menu, select Add Value.
  3. Add the following:
          Value Name: Drive Settling Time
          Data Type:  REG_SZ
          String: 120
      
          NOTE: The default value is 60.
    
    						
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Additional query words: prodnt 3.10 hrdwr

Keywords: KB131617