Knowledge Base

Postscript Jobs Do Not Print Correctly Over SFM and AppleTalk

Article ID: 131689

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 3.5
Microsoft Windows NT Server 3.51

This article was previously published under Q131689

SYMPTOMS

Postscript print jobs sent to shared AppleTalk printers through Services for Macintosh (SFM) may not print correctly, or may not get printed.

CAUSE

The Services for Macintosh printer monitor incorrectly removes Postscript printer reset characters (0x04) from the end of each print buffer when it sends print data to a shared AppleTalk printer. Both valid printer resets and 0x04 occurrences in binary-encoded data are removed. This keep valid printer resets from executing, and corrupts binary data streams, preventing the job from printing correctly.

RESOLUTION

To correct this problem, upgrade to Windows NT 3.51 (if you have not already done so) and install the latest U.S. Service Pack for Windows NT version 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5 and 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt

Keywords: kbnetwork KB131689