WD6X: "Not Enough Memory" When Starting Find File
Article ID: 131708
Article Last Modified on 11/21/2006
APPLIES TO
- Microsoft Word 6.0 for Macintosh
- Microsoft Word 6.01 for Macintosh
This article was previously published under Q131708
SYMPTOMS
When you choose Find File from the File menu in Word, you may receive the
following error message:
Not enough memory
CAUSE
The error message is false; allocating more memory to Word does not solve
the problem. The error indicates the presence of a corrupted or invalid
Preferences file.
RESOLUTION
To resolve this problem, follow these steps:
- Quit Word.
- Remove the Find File Preferences file from the System:Preferences
folder.
- Remove the Microsoft Find File Settings file and any Search Results
files from the System:Preferences:Microsoft Find File folder.
- Restart Word.
The Find File command should now work correctly.
NOTE: A corrupted Find File Settings file may be caused by an extension
conflict. After you remove the Preferences files, use Find File several
times with Extensions on to verify that it continues to work correctly.
Keywords: kbenv kberrmsg kbprb KB131708