Microsoft Knowledge Base

No Messages Appear in Active Chat Session
Last reviewed: July 14, 1997
Article ID: Q131808

The information in this article applies to:

  • The Microsoft Network versions 1.0, 1.05, 1.2, 1.3

SYMPTOMS

When you are participating in a chat session, you may experience the following problems:

  • Messages stop appearing.
  • Any messages you send disappear.

CAUSE

There are two possible causes:

  • The chat server has stopped responding (hung). No error message is generated when this occurs.
  • The chat server has been taken offline for maintenance. You do not receive a notification.

RESOLUTION

Exit and re-enter the chat session. This starts the chat session on another server. If re-entering the chat session does not work, the chat servers are offline for maintenance.

Additional reference words: 1.00 1.05 1.2 1.30 msn
Keywords : msnchat kbusage
Version : 1.00 1.05 1.2 1.3
Platform : WINDOWS

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Last reviewed: July 14, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.