Knowledge Base

Microsoft Exchange Client Keeps Unsent Mail in Outbox

Article ID: 131878

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q131878

SYMPTOMS

If you quit Microsoft Exchange with unsent mail in the Outbox, you receive the following message:
   There is still unsent mail in the Outbox. You may want to send it the
   next time you use Microsoft Exchange.
				
This behavior is not the same as in previous versions of Microsoft Mail products. Previous versions offer you the option of sending unsent mail in the Outbox before the program closes.

CAUSE

Microsoft Exchange does not offer an option to send unsent mail when you quit the program because of the complexity of simultaneous, multiple service providers. This avoids the possible launch of asynchronous dial-up sessions with service providers during exit.

RESOLUTION

You can force mail in the Outbox to be sent before you quit Microsoft Exchange by clicking Deliver Mail Now on the Tools menu.

MORE INFORMATION

If you click Save on the File menu, or if you reopen the message and then close it, the message becomes inactive. You need to open the message and send it again.

Keywords: kberrmsg KB131878