AOL Download Fails Over Dial-Up Networking TCP/IP Connection
Article ID: 132062
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 95
This article was previously published under Q132062
SYMPTOMS
When you are using the America Online software configured to use a
Transmission Control Protocol/Internet Protocol (TCP/IP) Winsock
connection instead of a modem connection, you receive the following error
message when you try to download a file from America Online over a Dial-Up
Networking TCP/IP Point-to-Point Protocol (PPP) Internet connection:
(TCP/IP) Lost Connection
This error message usually occurs when the download is approximately 50
percent finished. After the error message occurs, the file transfer is
halted and you are disconnected from America Online.
RESOLUTION
Upgrade your America Online software to version 2.5 or later. For
information about obtaining this software upgrade, please contact America
Online Technical Support.
MORE INFORMATION
Configuring the America Online software to use a TCP/IP Winsock connection
instead of a modem connection allows you to use an existing Dial-Up
Networking TCP/IP Internet connection to connect to America Online.
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
Keywords: kb3rdparty kbappcompatibility kberrmsg kbprb KB132062