Knowledge Base

ACC2: MS Access 2.0 Help File Search Option Fails in Windows 95

Article ID: 132133

Article Last Modified on 11/6/2000

Microsoft Access 2.0 Standard Edition

This article was previously published under Q132133

SYMPTOMS

In Microsoft Access running under Windows 95, if you press the F1 key from any Module window while the mouse pointer is positioned in white space (not on any text), you receive the following error message:

An Error Exists in the Help File. Contact your Application Vendor for an Updated Help File. (1053)

Once this error has occurred, you cannot use the Search option on the Help menu until you start Help from another object in Microsoft Access or you click Contents on the Help menu.

RESOLUTION

To reset the Help menu's Search option, use one of the following methods:

Position the mouse pointer on an Access Basic reserved word, and press the F1 key.

-or-
Click the Help menu. On the Help menu, click Contents, and then click Search.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Access version 2.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base it becomes available.

MORE INFORMATION

Steps to Reproduce Problem

From any Module window in Microsoft Access, with the mouse pointer positioned in white space (not on any text), press F1. Note that you receive the following error message:
An Error Exists in the Help File. Contact your Application Vendor for an Updated Help File. (1053)
On the Help menu, click Search. Note that the Search file is not invoked.

Keywords: kberrmsg kbbug kbenv KB132133