This article was previously published under Q132246
SUMMARY
This article provides basic troubleshooting tips for configuring the
Dynamic Host Configuration Protocol (DHCP) with Microsoft Windows for
Workgroups.
MORE INFORMATION
Troubleshooting Tips and Techniques
Clean boot your computer by removing terminate-and-stay-resident (TSR)
programs, and third party utilities from your CONFIG.SYS and
AUTOEXEC.BAT configuration files. Remove or minimize the use of memory
managers. Add back functionality until you discover the utility or
combination of utilities that is creating undesirable effects.
See the SETUP.TXT file included with Windows for Workgroups.
Verify that the clients PROTOCOL.INI and SYSTEM.INI files reflect your
configuration. For more information:
See section 9: Using Windows for Workgroups 3.11 with TCP/IP of
the NETWORKS.WRI file in the Windows for Workgroups directory.
See the DHCP Automatic Configuration section in the README.TXT file
included with Microsoft TCP/IP-32 for Windows for Workgroups.
See the Microsoft TCP/IP-32 Help file (MTCPIP32.HLP) included with
Microsoft TCP/IP-32 for Windows for Workgroups. See the "Dynamic Host
Configuration Protocol (DHCP)" section under Overview of Microsoft
TCP/IP and the section titled "Configuration Settings in SYSTEM.INI
and PROTOCOL.INI" under More Information On.
Check the Network Adapter Card Setup Help file (WFWCARD.HLP) included
with the Windows for Workgroups Resource Kit. You can also query in
the Microsoft Knowledge Base on the name of your network interface
card (NIC).
Force the Windows for Workgroups client to recreate the hidden DHCP
configuration file (DHCP.BIN):
Use the ATTRIB command to remove the hidden and read-only file
attributes.
Delete the file.
Quit and restart Windows for Workgroups to allow the file to be
recreated.
The client automatically creates the DHCP.BIN (a hidden binary file) in
the installation directory.
Verify the IP is functioning correctly by using ARP, PING, NBTSTAT,
NETSTAT, TRACERT, and NET VIEW on the client computer.
The on-line help available for each command by typing /?. For example:
NET VIEW /?
For PING and TRACERT help, type the command without any parameters.
The Microsoft TCP/IP-32 Help file (MTCPIP32.HLP) included with
Microsoft TCP/IP-32 for Windows for Workgroups includes specific
instructions on using these tools. The help file also contains
general troubleshooting tips in the "Troubleshooting with TCP/IP
Diagnostics Utilities" topic in the Utilities and Services
Reference section.
Troubleshooting Utilities
You can run IPCONFIG on the client computer to check the client's IP
configuration. For more information:
Review the Microsoft TCP/IP-32 Help file (MTCPIP32.HLP) included with
Microsoft TCP/IP-32 for Windows for Workgroups. The help file includes
specific instructions on using IPCONFIG in the "Troubleshooting with
TCP/IP Diagnostics Utilities" topic in the Utilities and Services
Reference section.
Query on the following words in the Microsoft Knowledge Base:
DHCP and WFW
You can run DHCPADMN on the Windows NT Server to check the DHCP Server
Configuration. Use the Scope Active Leases option to verify that leasing is
occurring. For more information see:
The Microsoft Windows NT Server TCP/IP manual, Chapter 4, Installing and
Configuring DHCP Servers.