Application Error When Adding Users and Groups with ADDUSERS
Article ID: 132446
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Server 3.5
- MSPRESS Microsoft Windows NT Resource Kit 3.5
This article was previously published under Q132446
SYMPTOMS
When you add more than 150 users or groups using Add Users for Windows NT
(ADDUSERS.EXE), the following error messages appear:
An application error has occurred and an application error log
is being generated.
SERVICES.EXE (and LSASS.EXE)
Exception: access violation (0xc0000005)
CAUSE
This problem occurs when the size of the change log is too small to handle
requests by ADDUSERS.
RESOLUTION
To correct this problem, modify the Registry on all domain controllers
before setting up new user or group accounts using ADDUSERS.EXE:
WARNING: Using Registry Editor incorrectly can cause serious, system-wide
problems that may require you to reinstall Windows NT to correct them.
Microsoft cannot guarantee that any problems resulting from the use of
Registry Editor can be solved. Use this tool at your own risk.
- Run Registry Editor (REGEDT32.EXE).
- From the HKEY_LOCAL_MACHINE subtree, go to the following key:
\SYSTEM\CurrentControlSet\Services\NetLogon\Parameters
- From the Edit menu, choose Add Value.
- Add the following:
Value Name: ChangeLogSize
Data Type: REG_DWORD
String: 0x400000 (Hex)
- Choose OK and quit Registry Editor.
- Shutdown and restart Windows NT.
Additional query words: 3.51 Windows NT User Manager netlogon.chg
Keywords: KB132446