Knowledge Base

Custom Scaling Not Applied By TEXT Data Type with PostScript

Article ID: 132458

Article Last Modified on 10/31/2006


APPLIES TO


This article was previously published under Q132458

SYMPTOMS

You can set the default scaling factor for jobs sent to a PostScript printer by running Print Manager, selecting Properties from the Printer menu, choosing Details, choosing Job Defaults, then choosing Options. This scaling works correctly in Windows-based applications such as Microsoft Word for Windows. However, if you copy a text file to such a printer from an MS-DOS Command Prompt, and the Default Datatype for that printer is set to TEXT, any changes you make to the default scaling factor are not reflected in the print job.

CAUSE

The Windows NT PostScript printer driver does not set the scaling factor correctly for text jobs with the TEXT data type. The driver sets the scaling factor correctly for jobs with other data types (such as those sent by Windows-based applications) and other drivers that support scaling factors (such as the HP-GL/2 plotter driver).

WORKAROUND

To work around this problem, use a non-PostScript printer driver which supports a scaling factor.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt scale

Keywords: kbprint KB132458