Knowledge Base

Windows NT 3.51 Hangs on Shutdown With Some S3 Based Video Cards

Article ID: 132511

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 3.51
Microsoft Windows NT Server 3.51

This article was previously published under Q132511

SYMPTOMS

Windows NT fails to shutdown correctly on some computers have video cards with an S3 chipset.

RESOLUTION

To work around this problem, start Windows NT in VGA mode.

To correct this problem, install the latest U.S. Service Pack for Windows NT version 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: video s3 hang restart prodnt s3.sys

Keywords: kb3rdparty kbhardware KB132511