Knowledge Base

Error Printing from WordPerfect to PostScript Printer

Article ID: 132644

Article Last Modified on 11/15/2006

APPLIES TO

This article was previously published under Q132644

SYMPTOMS

When you print from WordPerfect to a PostScript printer using the Microsoft PostScript printer driver, you may receive an error page with the following text:
ERROR: undefined
OFFENDING COMMAND: wb

CAUSE

This error occurs because printing in Portability mode causes the printer's memory to be restored on a per-page basis. WordPerfect sends PostScript commands to the printer and tries to access them across pages.

RESOLUTION

To resolve this problem, follow these steps:
  1. Click the Start button, point to Settings, then click Printers.
  2. Use the right mouse button to click the PostScript printer, then click Properties on the menu that appears.
  3. On the PostScript tab, change the PostScript output format from Portability to Optimize For Speed.
  4. Click OK.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: pscript

Keywords: KB132644


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