Sun Exabyte 8500 Tape Device Requires Firmware Upgrade
Article ID: 132741
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q132741
SYMPTOMS
After you backup data on a Sun Exabyte Model 8500 tape device and attempt
to catalog tape information using Windows NT Backup (NTBACKUP.EXE), the
following error message appears:
Tape drive error detected
If more than one volume set is backed up on a tape, only the first volume
set is visible during the catalog process.
RESOLUTION
To correct this problem, obtain the following from Exabyte Technical
Support at (800) 445-7736 and upgrade the firmware:
- Code Load Tape software (part number 310059-000)
- Firmware Upgrade - 85C06X0
Additional query words: 3.5 prodnt micro systems
Keywords: kb3rdparty KB132741