Knowledge Base

Some US Robotics Modems May Not Dial Long Numbers

Article ID: 132822

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q132822

SYMPTOMS

When you use Phone Dialer to dial a long telephone number (greater than 35 digits), all of the digits may not be dialed.

CAUSE

You are using a US Robotics Sportster 28.8 modem that does not dial more than 35 digits.

RESOLUTION

For a short-term workaround, manually dial the telephone number. Then, contact US Robotics for a firmware upgrade for your modem.

MORE INFORMATION

The US Robotics Sportster is manufactured by US Robotics, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: USR

Keywords: kbhardware KB132822