Toshiba 4500 May Not Resume Correctly if Suspended from Start
Article ID: 132837
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q132837
SYMPTOMS
On a Toshiba 4500 computer, when you use the Suspend command on the Start
menu, the computer may spontaneously restart during the resume phase.
CAUSE
An old version of Toshiba's Apm.sys driver may prevent programs from
resuming properly.
RESOLUTION
Initiate the Suspend command by using the Suspend button on the portable
computer, rather than by using the Suspend command on the Start menu. Also,
contact Toshiba for an updated Apm.sys driver.
MORE INFORMATION
A similar problem has been reported on the Toshiba 4700cs computer. You
can work around the problem by using the Suspend button on the computer
rather than the Suspend command on the Start menu.
Additional query words: sleep
Keywords: KB132837