Knowledge Base

PC Ext: START Status Message on External

Article ID: 132878

Article Last Modified on 10/30/2006

Microsoft Mail for PC Networks 3.2

This article was previously published under Q132878

SYMPTOMS

With version 3.2 of the Message Transfer Agent (MTA) or Multitasking MTA (MMTA), when you press the F2 key, one of the status messages that may appear is START. Normally, either OK for a working connection or NO-REF for an externally defined postoffice not participating in that session of External will appear on screen.

CAUSE

The START status may be caused by one of the following conditions:

A lost or poor network connection from the machine running External to the postoffice.
The external instance is now unable to access RNETSEM.GLB or MASTER.GLB on the postoffice.

RESOLUTION

Verify the integrity of the network connection between the MTA and the postoffice. Check for appropriate access rights, locked or open files, and disk space. If necessary, cold boot the MTA machine.

Additional query words: 3.20

Keywords: KB132878