Knowledge Base

Julia Child: Errors or System Hangs if CD-ROM is Removed

Article ID: 133093

Article Last Modified on 11/8/2001

APPLIES TO

This article was previously published under Q133093

SYMPTOMS

Microsoft Julia Child stops responding (hangs) if you remove the CD-ROM from the CD-ROM drive while the program is running. This can also cause general protection (GP) faults and low memory messages.

RESOLUTION

If the program stops responding, restart the computer by pressing and holding down the CTRL key and the ALT key while you press the DEL key (CTRL+ALT+DEL). If the computer still does not respond, turn off the power switch, wait a few seconds and turn the power on.

To avoid these problems, do not remove the Julia Child CD-ROM while the program is running.

MORE INFORMATION

Most of the files used with Julia Child are very large because they contain video and audio data. To conserve hard disk space, video and audio data files usually are not copied to your hard drive and are accessed from the CD-ROM while the program is running.

The following information is from the Julia Child Readme.wri file on the CD-ROM:

NOTE: Do not remove the Julia Child: Home Cooking with Master Chefs compact disc from your CD-ROM drive while running Home Cooking with Master Chefs. Removing the CD-ROM will cause errors and/or incorrect displays or functionality.


Additional query words: multi media multimedia hung lock mmtitles hangs hanging hanged crashed crash crashes freeze frozen locked locked-up hang bombed bomb down g-p gpf fault g.p.

Keywords: kbfaq KB133093


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