Knowledge Base

PRJ: PasteLinks Not Re-established When Project Is Mailed

Article ID: 133208

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q133208

SYMPTOMS

When a Microsoft Project file contains OLE links and is sent as an attachment via a mail message, you may receive the following message when you open the attached project from the E-mail application:
Cannot connect to link <path/link_id>. Do you want to delete the link?

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

MORE INFORMATION

When a project contains OLE links--either remote or local--the current path and filename are stored as part of the OLE link. When the file is attached to an E-mail message and sent to a remote site, the OLE link is obsolete because the file no longer exists in the same path, drive, or computer.

Usually when an attached file is started from an E-mail message, the E-mail system will place a temporary copy into the directory specified by the TEMP variable, and it will then start the file according to its association with Microsoft Project. This process does not usually change the effective, or working, directory to the TEMP directory.

When you must re-establish the link, the above message will appear for one of two reasons: (1) the original file has been moved from its original location, or, (2) the file doesn't exist in the correct directory on the new computer. Because OLE will only search the working directory and the PATH for the appropriate file, the link will fail.

Additional query words: prj2000

Keywords: kbbug kbfix KB133208