Knowledge Base

Art Gallery: Animations Fail with QVision 2000 Video Driver

Article ID: 133459

Article Last Modified on 7/23/2007

Microsoft Art Gallery 1.0 Standard Edition

This article was previously published under Q133459

SYMPTOMS

When you attempt to play an animation, you receive the error message

Animations are not available when running in this screen mode

or the computer stops responding (hangs).

The error occurs when using the QVision 2000 video display driver in Microsoft Windows version 3.x.

CAUSE

The QVision 2000 Control Panel lists separate settings for Display, Virtual Desktop, and Colors. The following Color settings can cause one of the above symptoms:

8-bit QCDP
16-bit 65K colors
24-bit 16.7M colors

NOTE: Microsoft Windows 95 includes a QVision 2000 video driver that plays animations in Art Gallery correctly when configured for 256 colors.

RESOLUTION

Use the 8-bit 256 Colors to play animations. For more information about changing you QVision 2000 settings, see your Compaq product documentation.

NOTE: The QVision 2000 video card will not work with the Microsoft SuperVGA video driver.

MORE INFORMATION

The QVision 2000 Control Panel provides a ModeSWITCH feature which assigns hot keys to different video display configurations. ModeSWITCH does not include the 8-bit 256 colors configuration and should not be used.

To turn off the ModeSWITCH option, clear the Use ModeSWITCH option.

The Compaq QVision video display adapter is based on the Matrox chipset. The video display drivers that support the QVision video display adapter are:

Mga8.drv
Mga16.drv
Mga24.drv

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: multi media multimedia multi-media Q VISION Q-Vision VISION2000 QVISION2000 Prolinea Compaq mmtitles kbmm

Keywords: KB133459